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Why It’s Crucial for Businesses to Respond to Reviews

Reviews have become an integral part of our customer journey. “90% of customers read reviews before visiting a business,”* directly impacting the success and growth of a business, especially small and mid-sized businesses. Monitoring your online reputation is an ideal means of measuring the consistency of your customer experience, providing a business clear insights into […]

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About 7 years ago by     1 Comment Post Comments
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